When vendors cancel, guests arrive to dirty units, or emergencies strike—get help from verified vendors in minutes, not hours.
Your cleaner doesn't show. Check-in is in 3 hours. Your phone is blowing up with frantic calls—but your backup list is outdated and nobody's answering.
Your reliable vendor calls at 7am—they're sick. You have 4 turnovers today and zero backup. Guests are already en route.
A guest messages you photos of a filthy bathroom. Your cleaner swears they cleaned it. The guest wants a refund—or worse, they're posting reviews.
The hot tub is broken, AC died in August, or there's a leak. Your usual guy is booked solid. Guests arrive tomorrow.
The old way: Frantically scroll through contacts, post in Facebook groups, beg other managers for referrals...
The VendorRex way: One click. Instant alerts to verified vendors ready to help.
A triple-channel alert system that gets you help fast
Hit the emergency button in VendorRex. Describe your need: cleaning, maintenance, hot tub, etc.
All opted-in vendors in your area receive simultaneous text, email, and phone call alerts.
Available vendors claim the job. You see their verification status, ratings, and ETA in real-time.
A verified vendor arrives. Your guest checks into a clean unit. Your reputation stays intact.
Every rapid response vendor has passed background checks, insurance verification, and license confirmation.
Triple-channel alerts (SMS, email, phone) ensure vendors see your request immediately—not when they check their inbox.
Rapid response vendors earn bonus reputation points, so they're incentivized to be available and deliver quality work.
Know that no matter what happens, you have a backup plan. Stop living in fear of no-shows and emergencies.
Unlike scrambling through Facebook groups or outdated contact lists, Rapid Response gives you instant access to vendors who are:
Already a credentialed VendorRex vendor? Opt into Rapid Response and turn last-minute jobs into career-building opportunities.
Earn your normal rate for every rapid response job you complete. No reduced fees for emergency work.
Every rapid response job earns you extra reputation points—helping you stand out and get more regular bookings.
Emergency jobs often turn into regular clients. Be the hero who saved the day—and earn a loyal customer.
Complete Verification
Pass VendorRex background checks, insurance, and license verification.
Opt Into Rapid Response
Toggle on rapid response in your vendor dashboard settings.
Receive Alerts
Get notified via text, email, and phone when emergencies happen nearby.
Turnover cleans, deep cleans, emergency re-cleans
Plumbing, electrical, HVAC, appliance repair
Chemical balance, repairs, emergency draining
Emergency cleanup, tree removal, storm damage
Opted-in vendors receive simultaneous alerts via text, email, and phone call. Most requests receive responses within minutes, with vendors typically on-site within 1-2 hours depending on location and availability.
Yes. Only vendors who have completed VendorRex's full verification process (background checks, insurance verification, license confirmation) can opt into the rapid response network. You're never rolling the dice with an unknown vendor.
Vendors who complete rapid response jobs receive their standard payment plus bonus reputation points in the VendorRex system. This helps them stand out to property managers and access more job opportunities—making them more likely to accept your emergency request.
Rapid response covers any urgent vendor need including cleaning (missed turnovers, dirty units), maintenance (plumbing, HVAC, electrical), hot tub/pool emergencies, and other time-sensitive property issues.
While rare, if no vendors in your area are available, we'll expand the search radius and notify you immediately. As the VendorRex network grows, coverage and response rates continue to improve.
Rapid response is included as part of VendorRex premium subscriptions. You pay the vendor their standard rate—no emergency surcharges or platform fees on rapid response jobs.
Join the VendorRex beta and be the first to access Rapid Response when we launch.
Already a vendor? Get verified to opt into Rapid Response.